DISCLAIMERS

Be Well Health Coaching LLC ("the Coach") does not prescribe a diet plan; provide health care, medical or nutrition therapy services; or diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body. Rather, the Coach is a mentor and guide who has been trained in holistic health coaching and personal training to help clients reach their own health goals by assisting clients devise and implement positive, sustainable lifestyle changes. The Client understands that the Coach is not acting in the capacity of a doctor, licensed dietician-nutritionist, psychologist or other licensed or registered professional, and that any advice given by the Coach is not meant to take the place of advice by these professionals. If the Client is under the care of a health care professional or currently uses prescription medications, the Client should discuss any dietary changes or potential dietary supplements use with his or her doctor and should not discontinue any prescription medications without first consulting his or her doctor. 

 

The Client has chosen to work with the Coach and understands that the information received should not be seen as medical or nursing advice and is not meant to take the place of seeing licensed health professionals.

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INTELLECTUAL PROPERTY

Any service or program that is provided to you by Be Well Health Coaching LLC is intended for your personal use only. By purchasing any service or program from Be Well Health Coaching LLC, you agree that you will not share, sell, or otherwise distribute this information to other parties via any channel (including social media), unless the Coach provides you with explicit written permission to do so.

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PRIVACY POLICY

Last updated on January 18, 2022

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Be Well Health Coaching LLC ("the Coach” or "We" or "Us") respects and values your privacy and is committed to protecting your personally identifiable information through compliance with this policy.

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This policy describes the types of information We may collect from you or that you may provide when you visit the website https://www.bewell-healthcoach.com (our “Website”). This policy also describes our practices for collecting, using, protecting, and disclosing that information.

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Specifically, this policy applies to information We collect:

• On our Website;

• From the Coach;

• In email, text, and other electronic messages between you and this Website.

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This policy does not apply to information collected by:

• Us offline or through any other means; or

• Any third party, including through any application or content (including advertising) that may link to, or be accessible from, our Website.

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Please read this policy carefully to understand our policies and practices. If you do not agree with our policies and practices, you have the choice not to use our Website. However, by accessing or using this Website, you agree to this privacy policy and its terms.

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Questions about our privacy policy? Please email dianna@bewell-healthcoach.com

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Information We Collect and How We Collect It

We collect information from and about users of our Website, including:

• Personally identifiable information, such as your name, email address, and telephone number;

• Contents of public postings on our Website;

• Records and copies of any correspondence if you contact Us;

• Details of transactions and orders you carry out through our Website; and

• Details of your visits to our Website, including, but not limited to, traffic data, location data, your IP address, browser type, and automatically recorded times and dates.

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We receive, collect, and store any information our users enter on our Website or provide Us in any other way, including:

• Directly from our users when they provide it to Us:

  • By filling out the contact form on our Website;

  • By filling out the initial consultation appointment form on our Website;

  • By filling out forms required to purchase a service on our Website;

  • By filling out other forms and questionnaires related to our coaching services;

  • Through reports of any problems with our Website;

  • When our users enter contests or promotions that We sponsor; and

  • By responding to surveys on our Website that are conducted for research purposes.

• Automatically, as our users navigate through and interact with our Website using technologies such as cookies* (or browser cookies).

*Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”). You can manage or refuse to accept cookies through the appropriate setting on your device or web browser. However, if you disable cookies, please be aware that some of the features of our Website may not function correctly.  For more information about cookies, please visit  All About Cookies.

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Why We Collect, Use, and Store Information

We use information that we collect about you or that you provide to Us, including any personally identifiable information, to:

• Provide and operate our Website and present its contents to you;

• Provide you with information, products, or services that you request from Us via email or other communications;

• Carry out our obligations and enforce our rights arising from any contracts entered into between you and Be Well Health Coaching LLC, including for billing and collection; 

• Create aggregated statistical data and other aggregated and/or inferred non-personal information, which We may use to provide and improve our services; 

• Notify you about changes to our Website or any products or services we offer or provide through it; and

• To comply with any applicable laws and regulations.

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For these purposes We may contact you via email, telephone, text messages, and postal mail.  You may send Us an email at dianna@bewell-healthcoach.com to request access to, correct, or delete any personally identifiable information that you have provided to Us.

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How We Use, Store, Share, and Disclose Your Information

Our Website is hosted on the Wix.com platform. Wix.com provides Us with the online platform that allows Us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by Be Well Health Coaching LLC adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may disclose personally identifiable information that we collect or that you provide:

• To fulfill the purpose for which you provide it;

• To comply with any court order, law, or legal process; and

• To enforce or apply our contracts and other agreements, including for billing and collection purposes.

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Security

We have implemented measures designed to secure your personally identifiable information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the safety and security of your information also depends on you. Please be careful about giving out information in public areas of our Website. This information may be viewed by any user of our Website.

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Third-Party Information Collection and Use of Cookies and Other Tracking Technologies

In addition to using Wix.com to host our Website and accept online payments through our Website, FatSecret Professional is used to provide nutrition-related coaching services, Microsoft Forms is used to collect information about your diet and lifestyle habits, PandaDoc is used for routing and signature of program agreement documents, Calendly is used for session scheduling, and Zoom is used for video conferencing. You can read the companies’ privacy policies by clicking on the appropriate hyperlink.

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User Contributions

Users may also provide information to be published or displayed (“posted”) on the testimonials page or other public areas of our Website (“User Contributions”). Any User Contributions posted on our Website is available to others at its owner’s own risk. We cannot control the actions of other users of our Website and We cannot, and do not, guarantee that your User Contributions will not be viewed by unauthorized persons.

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Children Under the Age of Thirteen (13) 

Our Website is not directed at children under the age of 13 and We do not knowingly collect personally identifiable information from children under 13. If We learn that We have collected or received information from a child under 13 without verification of parental consent, We will delete that information.

No one under 13 may provide any information to the Website. So, if you are under 13, please do not register or provide any information on this Website or through any of its features. This includes your name, address, telephone number, email, or any other username.

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If you believe We might have any information from or about a child under 13, please contact dianna@bewell-healthcoach.com.

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Changes to Our Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If We make material changes to this policy, We will notify you here that it has been updated, so that you are aware of what information We collect, how We use it, and under what circumstances, if any, We share and/or disclose it. Your continued use of this Website after we make any changes will indicate acceptance of those changes. Please check the policy periodically for updates.

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Refund Policy

This refund policy only applies to Be Well Workout Classes. You are entitled to cancel your reservation in any Be Well Workout Class up until 24 hours before class start time without giving any reason for doing so.  In order to cancel a class and receive a refund you must contact us in writing at dianna@bewell-healthcoach.com. We will reimburse you no later than 72 hours from the day we receive the cancellation request. We will use the same means of payment as you used for the registration, and you will not incur any fees for such reimbursement.  If you have any questions about our refund policy, please contact us at: dianna@bewell-healthcoach.com.

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Contact Information

To ask questions or comment about this privacy policy and our privacy practices, or to access, correct, amend, or delete any personally identifiable information We have about you, please email dianna@bewell-healthcoach.com.